HAVERSTRAW, N.Y. — As Rockland News continues its ongoing coverage of living conditions at the luxury residential complex known as Admirals Cove, additional current and former residents have come forward detailing concerns ranging from prolonged water outages and heating failures to electrical issues and communication breakdowns with management.
This report is part three in our investigative series examining tenant experiences at the waterfront complex in the Village of Haverstraw. Previous articles documented allegations of mold, elevator malfunctions, HVAC control disputes, and maintenance response concerns. Our news team has been invited to tour the facility in the coming days, to which we have agreed.
Admirals Cove is owned by Ginsburg Development Companies and managed by GDC Property Holdings.
Three-Day Water Outage in January
One current resident reported that their building lost water service from January 24 through January 26 of this year.
According to the tenant, residents were unable to shower, wash dishes, do laundry, or flush toilets during that period. The resident stated that property management was contacted and responded several days later, explaining that pipes had frozen due to what was described as insufficient heating or insulation.
“The snow was very high so we couldn’t just go out and buy gallons of water,” the tenant wrote. “It was a mess.”
The resident said they requested a prorated rent credit for the three days without water but did not receive a response. The tenant reported paying over $4000 per month in rent.
Heating Issues and Electrical Strain
Another resident who stated they moved into Admirals Cove last year, and reported that their apartment allegedly had no functioning heat for approximately two and a half months.
The tenant said electric space heaters were provided, but residents are responsible for their own electric bills. According to the resident, their electric bill increased significantly.
The tenant further alleged that the electric heaters repeatedly tripped the apartment’s electrical panel, resulting in power loss during the night or while away from home.
Former Tenant Describes Management Experience
A former tenant who lived at Admirals Cove for approximately one year said they signed a one-year lease at over $5000 for a three-bedroom, two-bath unit.
While the resident described the apartment as aesthetically appealing and praised the river views, they characterized their interactions with management as “unresponsive” and “dismissive” once the lease was signed.
The former tenant also alleged that positive online reviews were encouraged in connection with “early lease termination agreements”.
Patterns Across Reports
Across all three published reports in our series, several recurring themes have emerged from tenant accounts:
- Alleged heating and cooling control disputes
- Claims of mold presence and remediation concerns
- Elevator malfunctions
- Electrical system complaints
- Water service interruption
- Concerns regarding communication and response times
In previous reporting, property management provided the following statement:
“Admirals Cove is a 250-unit complex that is a very well-maintained property. We pride ourselves on being very responsive to our tenants’ needs and concerns. We are more than happy to provide a tour to Rockland News to show the condition of the residential units.”
Rockland News has accepted the invitation to tour the facility and is in the process of scheduling a walkthrough.
Residents who wish to share documentation or experiences related to Admirals Cove may contact Rockland News directly. Reporting on this issue remains ongoing.