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Rockland County NY Swiftly Responds to Largest Global Network Outage in Modern History

July 19, 2024  •  By helpdesk1

New City, NY — This morning, a global network outage caused by a Crowdstrike update issue led to widespread disruptions across various industries, impacting countless Microsoft Windows computers worldwide. The outage, which affected critical services and operations, prompted swift action from Rockland County’s Information and Technology Services (ITS) Department.

The outage, which paralyzed several industries globally, underscored the critical nature of robust IT management and emergency response protocols. Rockland County’s ability to swiftly address and mitigate the impact of such a significant disruption demonstrates the effectiveness of its proactive strategies and the competence of its ITS team.

Rockland County ITS identified early today, saw quick remediation efforts led by Frank Calise, Director of Rockland County ITS. The proactive measures taken by the department ensured that any impacted systems within the county were promptly restored to full functionality. This rapid response has been a testament to the county’s robust IT infrastructure and its ongoing commitment to technological resilience.

In a press release, Rockland County Executive Ed Day addressed the incident, highlighting the efficiency and preparedness of the ITS Department. “Thanks to our Rockland County Information and Technology Services Department led by Director Frank Calise, any of our systems that were impacted were fixed and back online early this morning,” Day stated. He further assured the residents of Rockland County of the diligent efforts being made to safeguard their digital infrastructure, emphasizing the importance of regular upgrades and monitoring.

Beth Cefalu, the Director of Strategic Communications, also reinforced the county’s dedication to maintaining a secure and reliable IT environment. “Our ITS Department will continue to proactively monitor our systems as a safeguard,” she noted, ensuring the community that their digital safety is a top priority.

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